General Principles

  • Neutrality: EscrowCryptoGroup acts solely as an impartial custodian of funds; it does not advise on the merits of any transaction.
  • Consent: All parties must expressly agree to these Rules and sign a binding escrow contract before any deposit is accepted.

Governance & Compliance

  • Licensing: We maintain all required registrations and licenses with relevant financial and virtual-asset regulators.
  • KYC/AML: Every user must complete identity verification and ongoing AML screening; transactions may be suspended pending satisfactory checks.

Operational Standards

  • Contract Formation: Terms-including amount, conditions, and timelines-are codified in a smart contract or written agreement prior to deposit.
  • Fund Custody: Crypto assets are held in multi-signature wallets or audited smart contracts until release conditions are met.

Security & Technology

  • Smart-Contract Audits: All on-chain code is security-audited by a third party at least annually.
  • Data Protection: We employ AES-256 encryption for sensitive data and enforce multi-factor authentication on all administrative access.

Client Conduct

  • Lawful Use: Users must not use Services for illicit, defamatory, or fraudulent purposes.
  • Accuracy: Clients are responsible for providing correct wallet addresses; EscrowCryptoGroup is not liable for misdirected funds.

Fees & Settlements

  • Service Fee: A flat percentage is deducted at deposit; network (gas/miner) fees are charged to the payer.
  • Settlement Statement: Upon release or refund, a detailed breakdown-transaction hash, rates, and fees-is issued to both parties.

Dispute Handling

  • Mediation Period: Parties have 14 days from deposit to flag disputes. During this time, funds remain locked.
  • Arbitration: Unresolved disputes proceed to binding arbitration under [Governing Law], with final awards executed via smart contract.

Reporting & Audits

  • Transaction Logs: Immutable on-chain records are available for download.
  • Internal Audits: We conduct quarterly operational and security audits; summaries are published on our Site for transparency.

Amendments

  • Notice: Material changes to these Rules are announced 30 days in advance. Continued use constitutes acceptance of updates.